Service Overview:

Enable powerful, unified observability by instrumenting the right telemetry at the right points.

We work closely with your teams to assess existing telemetry coverage and strategically implement OpenTelemetry across your applications, services, and infrastructure. Whether you're using New Relic, AppDynamics, or planning a vendor transition, we deliver a standards-based instrumentation plan that’s vendor-agnostic, future-ready, and fully aligned with your goals.

Unlock the full value of your observability stack with a unified integration and optimization strategy that aligns platforms, pipelines, and processes.

Whether you're using Splunk, Datadog, New Relic, or another observability tool, we help you integrate telemetry pipelines, normalize data, and align alerting and dashboards to business goals. This service ensures platform configurations are purpose-driven, noise-reduced, and automation-ready—tightly coupled with ITSM workflows like ServiceNow or Jira.